Release Date: 07/03/2024
We are excited to unveil our latest feature: the new Alerting System for ioTORQ EMIS!
Alerts were already available in ioTORQ EMIS, but we were missing a centralized portal to review all alerts that may be triggered in your facility. This new feature allows you to seamlessly monitor and prioritize alerts from one convenient location.
What are Alerts?
In simple terms, an alert represents an anomaly in a variable's data. Alerts are triggered based on customizable rules that detect a specified number of exceptions within a defined time period. Each alert is categorized by severity—high, medium, or low—indicating the urgency of the issue.
Key Features
Real-Time Alerts
Just like before, our system ensures you receive immediate notifications for any exceptions, enabling swift responses to potential issues and minimizing downtime.
Customizable Notifications
Tailor alerts to your preferences by setting thresholds for the number of exceptions detected within a specific time period. Choose the thresholds and severity levels that matter most to you. Notifications are delivered directly to your email for convenience and accessibility.
Centralized Alerting Portal
Easily manage and review all your alerts in one place with our new centralized alerting portal. This page allows you to quickly assess the status of your facilities and prioritize actions based on the severity of the alerts.
Alert Details
Select an alert in the alerting portal to view detailed information. This empowers you to understand the context and take appropriate actions promptly.
Access alerts from other parts of the application
When exploring data for a given variable, alerts related to this variable will now be listed right under the chart for this variable and will also be visible on the graph itself.
Upcoming
This release is a first step before additional alerting features such as the integration of Microsoft Teams and SMS alerts.
Learn More
If you have any suggestions or encounter any issues, please reach out to us at support@iotorq.com. Your insights are invaluable in helping us enhance ioTORQ EMIS.
Thank you for choosing ioTORQ EMIS. We hope you enjoy the new interface and mobile enhancements and look forward to introducing more exciting features in the future.
Sincerely,
The ioTORQ EMIS Team
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